Customer Excellence Training Course

The Garage Inspector, GTG Training Centre Glasgow, G14 0BJ, Nov 20, 2018

Customer Excellence Training Course

Once completing the 1-day Customer Excellence course you will be able to:

  • Explain the importance and understanding of customer excellence for both the business and the customer
  • Have considered how they are perceived by your customers and have a plan of action to improve this
  • Appreciate the importance of being customer-focused, and the benefits it brings to your garage business
  • Spot the GAPs in service and change them
  • Understand how you, the brand, affects customer service

Date and Location

  • 11/20/2018 -
  • GTG Training Centre Glasgow, G14 0BJ
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