NEW

Schaeffler delivers the perfect package of products and technical support for independent workshops

04.05.21

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Schaeffler is a trusted technical partner and supplier of components and systems for original equipment (OE) fitment to leading vehicle manufacturers around the world.

Schaeffler delivers these same genuine parts and systems to the aftermarket as LuK, INA and FAG complete repair solutions. The ‘complete’ is what has earned Schaeffler’s position as the UK market leader in transmission, engine and chassis components. This is because the company’s philosophy is to provide everything a technician needs to carry out a successful, reliable and long lasting repair in one box – right down to the last nut, bolt or washer. This saves workshops time and money, with no hunting around for essential missing components.

Schaeffler works closely with vehicle and engine designers to engineer new products and systems that help meet the ever decreasing emissions and fuel use targets set by governments around the world. As the pioneers of several industry leading technologies, Schaeffler is perfectly positioned to inform and educate professional technicians about the way these new products and systems work, along with the latest workshop best practice, hints & tips and installation techniques.

REPXPERT is the service brand through which Schaeffler delivers all of this technical support, including live and online training, installation videos, service information and technical brochures, as well as a loyalty programme where members can redeem the bonus points found in most Schaeffler product cartons. 

Created ‘By experts. For experts’, Schaeffler’s REPXPERT website and mobile app is the platform created to equip vehicle technicians with all the information they need to make professional repairs simpler and more efficient. This includes all of the services outlined above, plus free and instant access to the TecDoc catalogue and accompanying TecRMI library of vehicle manufacturer instructions and specifications related to the Schaeffler range of products. It is an invaluable platform for professional technicians that want to stay ahead of the game, learning about new and future technologies, and helping to protect the long-term future of their business.

Members can also redeem their accrued bonus points for an even more diverse range of content, such as P-codes, service schedules, diagnostics, steering geometries and torque values for non Schaeffler-related systems. Points can also be spent in the Bonus Shop, which has a range of workshop tools, clothing and point-of-sale materials.

Using REPXPERT, along with fitting high precision, OE replacement components from the range of LuK transmission, INA engine and FAG chassis repair solutions, allows independent workshops to compete on a level playing field with the vehicle manufacturer affiliated dealer networks.

Members also receive regular e-newsletters (make sure you check the box during registration), updating them on the latest Schaeffler product news, training and bonus shop offers from the OE manufacturer and supplier.

App users can search for vehicles by registration number or application, or for specific parts by OE, competitor and Schaeffler references. They can even scan the barcode on any Schaeffler carton to see all of the vehicle application, product and service information available for that specific repair solution. The DMF CheckPoint tool is also fully integrated into the app, along with contact details and background information about Schaeffler the company.

The REPXPERT app has been a boon to many workshop businesses, giving technicians quick and easy access to technical information directly from their own mobile devices, reducing the need for sharing a PC in the workshop.

As well as five-star reviews, technicians are providing helpful and constructive feedback, so that Schaeffler’s technical team can respond to demands and fine-tune the app to suit their requirements. 
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Over 3,000 UK mechanics are already actively using the app on a daily basis. To join them, simply search for ‘REPXPERT’ in the iOS app store or Google app store. It is a completely free download, and you can login with your existing REPXPERT membership details or register directly from the app after installation.